{ The Movement for Human-centred Healthcare }



#HelloMyNameIs Dr Kate Granger

Dr Kate Granger is famous for launching the widely successful ‘#HelloMyNameIs’ campaign in the UK’s National Health Service, encouraging doctors, nurses and all hospital staff to introduce themselves to patients. We


Compassion hero: Dr Ian Smit

This modest family doctor, providing essential services in a small community in the Far North of New Zealand didn’t think he did anything out of the ordinary. But for 14

“When all members of an organization are motivated to understand and value the most favourable features of its culture, it can make rapid improvements.”