86% of surveyed health professionals said they would consider changing jobs to find a truly compassionate workplace.
244 health professionals, mostly from the USA, New Zealand, Australia and Spain, responded to a Hearts in Healthcare online survey about compassionate workplaces. They rated their own organisation on a scale of 1 to 5 on these questions:
- How much does your organisation treat every patient with care and compassion – average rating 3.2/5
- How compassionate and caring is your organisation towards employees – average rating 2.4/5
- How much does your organisation reward acts of human caring, as opposed to efficiency and productivity – average rating 2.2/5
- How well do senior leaders in your organisation act as compassionate role-models – average rating 2.4/5
- How well does your organisation give emotional support to both employees and patients after challenging events – average rating 2.5/5
- Would you consider changing jobs to find a truly compassionate workplace – 86% of respondents
Overwhelmingly, it seems that healthcare employers are rewarding efficiency and productivity over acts of compassionate caring. As a result, 86% of those surveyed said they would consider changing jobs to find a truly compassionate workplace.
Compassionate Leadership makes a big difference
The quality of compassionate leadership made a hugely significant difference to ratings and intentions. When leaders were rated as poor role-models for compassion (rating 1-2/5), 95% of respondents said they would consider changing jobs!