Difficult Conversations in Healthcare: Teaching and Practice

Harvard Medical School CME Course.

1-day course offered 3 times in 2014:

Saturday, March 8, 2014 • Saturday, May 17, 2014 • Saturday, June 7, 2014

Waltham, MA USA • 9:30 am – 5:00 pm

We are pleased to invite you to Difficult Conversations in Healthcare: Teaching and Practice, a 1 day interprofessional faculty development course that offers the opportunity to learn about innovative philosophies and approaches for teaching and enhancing relational capacities, communication skills and professionalism.

This interprofessional course is designed for physicians, social workers, nurses, other health care professionals, educators, program directors, healthcare leaders and others who work in a variety of academic and clinical healthcare settings.

Participants will experience and learn about a variety of educational strategies including:

  • An innovative, interprofessional relational learning model, the Program to Enhance Relational and Communication Skills (PERCS)
  • Use of narratives
  • Appreciative inquiry
  • Values exploration
  • Videotape and discussion
  • Interactive didactic
  • Small group team-based learning
  • Large group discussion
  • Facilitated reflections

We will also consider how participants might usefully integrate relational teaching and learning into educational endeavors in their home institutions.

Offered by: The Institute for Professionalism & Ethical Practice, Boston Children’s Hospital and Harvard Medical School.

CME / CEUs:  accredited for 6.75 Physician AMA Category 1 credits (including 2 Risk Management Credits from the Massachusetts Board of Registration in Medicine); 6.5 Social Work continuing education hours; 6.4Nursing contact hours; and 6 Psychology continuing education credits.

Course Director: Elizabeth A. Rider, MSW, MD

Course Faculty: David Browning, MSW, BCD, FT, Meg Comeau, MHA, Elaine Meyer, PhD, RN, Elizabeth Rider, MSW, MD, Robert Truog, MD, and Pamela Varrin, PhD


For more information about the course or to register online, please visit:

Course information:

Course brochure:

For questions, please contact Allyson McCrary, Course Coordinator, or Kristina Fancy, Administrative Associate, by e-mail: or or phone: 617-355-5021.

Please share this message with friends and colleagues who might like to learn more about this course.

Comments from previous course participants: 

“It was absolutely fantastic, actors were excellent.” 

“This was wonderful and such a unique learning experience!”

“The most helpful aspects of the training were the multidisciplinary perspectives and rich dialogue. I learned from all participants.”

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