Can we train health professionals to be more compassionate? That’s a hypothesis tested by Dr. Timothy Gilligan, co-director of the Center for Excellence in Healthcare Communication at the Cleveland Clinic, and reported in JAMA.
391 internal medicine and 81 nurse practitioner trainees were enrolled in a randomised controlled trial of an 8-session, simulation-based, communication skills intervention (N = 232) or usual education (N = 240). The study outcomes were patient-reported quality of communication about end-of-life care or quality of end-of-life care.
The eight sessions of training disappointingly had no impact on these patient-reported measures.
To learn more about the study read this report in the New York Times…
It’s an important piece of research from one of the most renowned centers for compassionate, patient-centred care. Why did this intervention fail? We have our own theories but we’d prefer to see your take on this important issue.
Post your comments below…
Image: “One to OneCommunication” by Wesley Fryer