{ The Movement for Human-centred Healthcare }



Sent to the psychiatrist because I wanted to donate a kidney

A guest writer reflects on the inability of the health system to see the good in patients. The contributor wishes to remain anonymous. In a few weeks, I’m donating a


From mindless medicine to the new science of healing

We need a new science of healing to address the growing crisis in healthcare. Author profile: Dr Robin Youngson is a senior medical specialist working in the NZ public health


What if YOU could touch the lives of ten million people?

Or twenty, or fifty million people? And do it in a way that is life-affirming, that strengthens the bonds of human connection, that spreads love and healing? Robin Youngson explores


Forgiving the System

Robin Youngson reflects he may have to forgive himself, before he can forgive the system… My daughter’s life changed the day she crashed her car and broke both her neck


Why Brexit is amazing! Just for a moment we saw the cracks in ‘reality’

Opinion piece by Robin Youngson, Co-Founder of Hearts in Healthcare. Elon Musk, the visionary founder of Tesla Motors and SpaceX, foresees a time in the near future where artificial intelligence


Healthcare system is fundamentally incompatible with compassion, healing & wellbeing

Dr Robin Youngson, co-founder of Hearts in Healthcare, shares his latest insights on the long journey to creating a more humane and compassionate healthcare system.  We need a new strategy, he

Hearts In Healthcare | Opinion

Compassion cannot flourish when healthcare is a commodity

Opinion by Robin Youngson Why is technology the dominant force in healthcare and not human caring? Why is it so difficult to create a humane and compassionate workplace? Why do we


Humiliation, humbleness and compassion

A personal story from Robin Youngson As a physician I have always been proud of my excellent health. With my 60th birthday looming, I was perfectly fit, strong and healthy. No


Rejected by the BMJ: An essay on “How to up-regulate compassion in healthcare”.

There is no such thing as a compassionate healthcare system separate from the compassion of individuals; when each one of us chooses compassion then healthcare will be transformed: we are


Cynical about compassion.

Roy Lilley, in his  25th March newsletter at wrote, “I’ve been thinking about it.  Ruminating, cogitating and turning it over in my mind.  I’m not sure I should be saying this


A Point of View: How important is compassion in healthcare?

Opinion by Robin Youngson. This interesting viewpoint from Tom Shakespeare, writing in the BBC News Magazine, asks whether a focus on compassion is costing us attention to other, more important


Strategies for whole-system change in healthcare?


'Generation Y' self-centered and materialistic, or searching for meaning?

Opinion by Robin Youngson. Generation Y, the so-called “millennial generation” born since 1980, are now the young nurses, doctors and therapists entering healthcare. One theory accounting for the decline in


Alone in my shame.

Opinion by Robin Youngson. Every doctor has a case like this, where the guilt and shame burn on. I was a new senior resident in anaesthesia, allocated alone to a


Bootcamp – how to train doctors?

Opinion by Robin Youngson. The government in New Zealand recently announced that military style “Boot-Camps” would be created for young criminal offenders, with that idea that strict discipline, tough conditions

Opinion | Workplace

Winning the war?

Opinion by Robin Youngson. “Winning the war on cancer!” “Winning the war on infections!” “Winning the war on drugs!” These are common rallying calls but perhaps we should be more

“When all members of an organization are motivated to understand and value the most favourable features of its culture, it can make rapid improvements.”