All too often, Emergency Rooms resemble a battleground, more than a place of healing. Learn how this inspiring New Zealand doctor transformed her ER into a place of joy, compassion
From time to time, we write something that really strikes a chord. Here are the all-time, top-ten, most shared articles and resources from Hearts in Healthcare. It’s a treasure trove
Robin Youngson is planning a new, expanded edition of ‘TIME TO CARE’. We’re going to make this new edition a FREE GIFT to the world as a pdf e-book. To
At Hearts in Healthcare we want to recruit a thousand speakers and presenters spreading the word about compassionate healthcare, all around the world. To help you in that task, co-founder
A personal message to our members from Robin Youngson, CoFounder of Hearts in Healthcare.
In the last year Hearts in Healthcare has reached some major milestones:
While the nursing and allied health professions have long supported Hearts in Healthcare, what’s significant in the last year is that mainstream medical professions, health executives, quality improvement groups and government departments are now wanting to hear our message.
It’s easy to forget how far we have traveled. When I did a Google search for ‘compassion+healthcare’ in 2006, the result was only 3,000 page hits. I couldn’t find the word ‘compassion’ in any document regarding healthcare quality or strategy in NZ, Australia, the UK or the USA. Today the same Google search yields 20,000,000 hits. Top of the first page is ‘Hearts in Healthcare’. The world really is changing.
In the last year, we’ve done over 100 presentations, workshops, meetings and events in six countries. It’s easy to get lost in all the rush of activity and I have the added challenge of maintaining a part-time anesthetic practice and continuing medical education. So we feel the time is right to step back, reflect on our learning, and reassess priorities. For a summary of our most profound lessons, see my recent article, ‘Seven pitfalls for the compassion champion’.
As we travel around the world, we are witnessing widespread stress, ill-health and burnout among all the health professions – including health managers. So one of our priorities for the New Year will be creating programs to help professionals tend to their own health and wellbeing.
Compassion begins at home. My first priority is to exercise self-compassion and attend to my own wellbeing. I’m taking a three-month sabbatical to refresh, relax, meditate, reflect and ponder the future of Hearts in Healthcare from a place of stillness. I’ll be disconnecting from email and the news media.
I will reflect with gratitude on the amazing support, encouragement and wisdom we receive from our members, who always inspire us to continue our efforts. You are the standard-bearers for our movement, taking the message far and wide. Know that the world is ready. Take care of yourselves.
See you in the New Year. I’ll take up the reins again in March.
A personal message to our members from Robin Youngson, CoFounder of Hearts in Healthcare. In the last year Hearts in Healthcare has reached some major milestones: Our social networks are
Grateful thanks to David Wolfe who posted the original image on Facebook, comparing schools to prisons. The addition of hospitals is our own.
With the relaunch of the Hearts in Healthcare online community, we’re taking our network mobile with two new ‘apps’. 60% of web viewing is now done on mobile devices and, as screen
A colleague from ‘Compassion for Care’ in the Netherlands is offering a free app to Hearts in Healthcare members. The MedIntw App is a practical aid for the medical student/intern, specialist-in-training or physician who
Opinion by Robin Youngson Why is technology the dominant force in healthcare and not human caring? Why is it so difficult to create a humane and compassionate workplace? Why do we
Here’s a good news story to help end your year on a positive note 🙂
Did you know that a mayor of an American city just won a landslide election victory on a policy platform of human kindness? Tom Tait is the re-elected Mayor of the City of Anaheim in California and we caught up with him during the ‘Compassion Week’ in San Francisco. He shared the stage with three other mayors at the Empathy and Compassion in Society conference.
In Australia, what was the public reaction to the hostage drama in Sydney, when an Islamic gunman held hostage and killed innocent victims? Rather than a tidal-wave of Islamophobia, citizens united to offer support to Muslim Australians, as reported by ABC News in Sydney. The news channel had calls from Muslim listeners who say they are too scared to ride on public transport at the moment. Within hours a new tag on Twitter #illridewithyou had over 120,000 Tweets worldwide.
On a similar note, an inspiring story in the NY Times relates how in Denmark they are attempting to rehabilitate Jihadists returning from fighting in Syria, rather than criminalise them.
The international Charter for Compassion is a rapidly growing movement. In 2013, there were 98 Compassionate Communities and 127 Charter Partners – organisations that have pledge to support the Charter for Compassion. At the end of 2014, there are now over 250 Compassionate Communities and more than 1,000 Partners. For more great news about how the Charter for Compassion is influencing the world, see their newsletter, “We’re spreading the word“.
A Google search for ‘compassion + healthcare‘ in 2006 yielded only 3,000 ‘hits’ and most of those were irrelevant. In the whole world, we couldn’t find any document about healthcare strategy or quality improvement that included the word ‘compassion’. Now the same search yields 23 million ‘hits’ – an extraordinary change. Try it yourself and marvel at the results!
At Hearts in Healthcare we have noticed a major change in the last year. Suddenly we are getting multiple invitations to present at speciality medical conferences, we are finding support from quality improvement bodies like the Clinical Excellence Commission in Sydney (video here), and we’re appreciating approaches from government health leaders in Australia and New Zealand. The tide has turned.
An editorial in the Postgraduate Medical Journal recently profiled the work of Dr Robin Youngson, Co-Founder of Hearts in Healthcare, and concluded: The question is not ‘How can we afford compassionate care’ but ‘How can we afford NOT to rehumanize our healthcare system?’ A good question, indeed!
TIME TO CARE, the book that launched the movement is now published in Dutch and the German translation will be completed in January. The next stop on our international networking is in Saudi Arabia. Our international movement is gathering pace.
Here’s a good news story to help end your year on a positive note 🙂 Did you know that a mayor of an American city just won a landslide election victory
Dr Robin Youngson, the Co-Founder of Hearts in Healthcare, has been appointed to the Global Compassion Council of the international Charter for Compassion founded by Karen Armstrong. He joins 40