DR ROBIN YOUNGSON “Time to Care”
Hearts in Healthcare co-founder Dr Robin Youngson is giving away his entire slide collection!
To help you in that task, Robin is giving away his entire slide collection for you to use in your own presentation! Add your own title and logo, choose slides from the huge collection, feature your own stories and images, and inspire the audience with your own knowledge, insight and compassion.
This is an amazing treasure trove. The slide collection represents ten years of researching the scientific evidence, collecting inspiring stories and knowledge from health professionals in fifteen countries, sourcing hundreds of beautiful images and putting it all together for a compelling presentation. Every slide has extensive notes and the scientific references for an evidence-based presentation.
Follow this link to view the slide catalogues, download slides, and view a short video in which Robin shares advice about creating your own compelling slides and engaging powerfully with your audience.
Connection, love, compassion, humour, and to listen.
more palliative care experts
Value all people
more time, to really listen to our people
Comfort-caring in every lived healthcare interaction
professionals who understand the art of listening
Tenderness within our hearts, towards others & ourselves
to wean itself from Big Pharma & put Heart first!
people that feels and love taking care of people that feel
to be more person centred-whether person is patient or carer
To share the love
Compassion centered and courtesy focused
believe people want to live full and whole lives
More staff creativity in the workplace.
existential authentic leadership
Courageous people that promote this idea and don't step back
Transformation through awareness, aroha and political action
More people on the ground, less people sitting in offices
More compassion mental health whether self medicating or not
to integrate itself with naturopathic holistic patient care.
A community focus on health care vs. disease management.
Well rested staff who are not overworked.
to understand the science and economics of compassion
love, empathy and compassion.
Deeper human interaction
leaders who serve and clinicians who lead for patients
More patient centered , compassionate and honest physicians.
physicians brave enough to be human,authentic and real
more booklets like my Stigmabusters to teach young children
Medical staff need to learn and use peoples names, say hello
I'm an ex RN, love volunteering as a massage therapist.
Smiling at one another,stop judging each other.
to remember they wouldn't be here if not for the patients
More Heart-centred touch.
More compassionate leaders
genuine compassion for the care providers
More time with patients; support for more robust primary care
To stop calling us patients and remember we are people.
A liberal sprinkling of the 'Time to care' book in every healthcare facility
to value CARE as a therapy.
Treat every patient as if they were a member of your family
a non-profit single-payer system
Less drugs and more compassionate touch.
...to focus less on money and more on wellness
Treat your patients like you want you or your beloved to be treated
A genuine team approach to support patients, families, and staff
A focus on compassion rather than profit.
Humane patient load expectations based on quality of care.
more eye contact , big open smiles and caring touch
More Smiles and Laughter!
Fully embrace compassion.
Mindful & empathic listening to our patients & each other.
Respect elderly patients desire to keep living.
More time and caring for each patient. They are not machines
to remember that the "patient" is a human being
To change from being dollar driven care to patient centred c
That moment that inspired us to care to be remembered.
Daily 'successes and care' stories to accelerate mind shifts
Mindfullness as a paper in all undergraduate schools
Educate team re the energy caregivers bring to patients
More Money More Doc & Nurses More Communication More Respect
to promote more JOY in service to one another!
Care needs to be underpinned by the love of one another
Respect for patient autonomy and promotion of individuality
humanity and mindful compassion, starting with our selves....
Whole person care
Greater focus on HEALTH and on CARE
Recognition & strengthening of the good within it already
Leaders who role model compassion successfully
Recognition of feelings
More celebration, less blame, more education, less training.
Patient's perspective and compassion in our hearts!
trust that we all know how to heal
to be seen as a basic human right, to get the politics out of it, to not expect to be profitable but to be self sustaining
To better integrate physical, behavioral & spiritual health
Bridges that openly link all approaches & philosophies
leadership that truly values and nurtures compassion
To create the right environment that brings forth wellness
a loss of egos and encouragement of humility
community= communication in unity
Nourishing food for all our patients!
To create a healthy and safe working environment for all
to pay more attention to people
we should be more conscious of the language we use
Laughter is great medicine
When patients are anxious or facing up to loss and suffering, humour is healing. It creates a bond of human connection, brings people down to the same level, releases tension, and reduces pain. Make gentle humour part of your daily practice.
Offer your personal phone number to patients in need
Give your patient your personal cell phone number and invite them to call if they are worried, if the problem doesn’t get better, or if they couldn’t get the help they need. Patient rarely call; when they do, it’s usually important.
Let the patient set the agenda
After introductions and clarifying role/purpose, the health professional says, “Before we start it would be really helpful for me to know what’s on your mind”. Listen without interrupting. Feedback and clarify.
Choose to love your job
On every journey to work, choose the thoughts you allow into your mind. Displace thoughts of resentment, fatigue or blaming with thoughts of gratitude and appreciation for the privilege of intimate connection with your patients.
Learn about self-compassion
Health professionals tend to be high self-critical. Self-compassion allows you to be kinder to yourself and less judgmental of others. Self-compassion is also a more stable foundation for wellbeing than self-esteem and may help protect against burnout.
Offering a comforting touch in every patient encounter
Non-clinical touch powerfully conveys empathy, care and concern. A touch to the back of the hand, or to the upper arm universally conveys empathy in all cultures. Many patients will appreciate having their hand held during a moment of anxiety.
Say, “I have the time”
At the conclusion of each patient encounter, ask, “Is there something else I can do for you today? – I have the time.” When you attend to what is most important to patients, the time you need will magically become available.
Choose to believe that ‘difficult’ patients don’t exist
If an interaction is feeling difficult, maybe the problem is a difficult health professional, not a difficult patient. This shift in attitude has a magical effect on patients and will definitely improve your day!
Walking the TALK – Tiny Acts of Loving Kindness
Each day set the intention of performing a small act of kindness: moving the patient’s water jug within reach; helping the lost visitor; making the phone call to reassure a family member. The only limit is your imagination.
Treat each patient as the only patient in the world.
Setting aside all your hurry and distraction to be fully present to each patient – as if they were the only patient in the whole world. Pause before every patient encounter, take some deep breaths, stand still and then bring your full attention to your patient.
Learn With Us, in a guided environment.
Dr Robin Youngson, the cofounder of Hearts in Healthcare, is retiring from his fifteen-year role as an activist, speaker and leader. I have decided to retire from active involvement in